Frequently asked questions

We dispatch directly from London and reach most of the city in under 45 minutes. Towns within our 50 km service area are usually reached within about 90 minutes, and emergencies are dispatched 24/7 to the closest available technician.

A tune-up and safety check starts at $129, cable and track repair from $179, opener repair from $189, and spring replacement from $229. New door installation starts at $1,499. You always get an up-front, all-in price band before any work begins — no bait pricing.

Yes. Our instant AI quote reads your symptom, postal code, and time of day and returns a real price band in about 60 seconds — no call or email needed. You can also ask our assistant or book a repair right from the site.

All major garage door and opener brands, including Clopay, LiftMaster, Chamberlain, Genie, and Wayne Dalton, plus our own GDS line. We stock common parts on every truck, so most repairs finish in one visit.

We cover London and roughly 50 km around it across Middlesex, Elgin, and Oxford counties — including St. Thomas, Strathroy, Woodstock, Ingersoll, Aylmer, Dorchester, and Komoka. There is no travel surcharge anywhere in our service area.

Our regular hours are Monday to Friday 8 AM to 11 PM and Saturday 9 AM to 5 PM (closed Sunday). We also offer 24/7 emergency service every day of the year, with no extra after-hours fee.

Yes. Every repair and installation is backed by a 1-year warranty on parts and labour, and new doors and openers carry their manufacturer warranties on top. We are fully licensed and insured.

We confirm the appointment by phone or text before sending a technician. On arrival, the tech diagnoses the problem and gives you a firm, all-in price before any work starts. Most repairs are completed the same visit because the common parts are already on the truck.

We accept standard payment methods, due on completion. Flexible payment options are available on larger repairs and new installs — ask your technician or see our financing page to discuss the terms currently available.

If your door uses two springs and one has broken, we usually recommend replacing both. They wear at the same rate, so a second break is often close behind, and doing the pair saves a second service call. Your technician will explain what makes sense for your door before any work begins.

No — torsion and extension springs are under extreme tension and can cause serious injury if released or handled incorrectly. Spring and cable work should always be done by a trained technician with the right tools. Call (519) 933-3384 and we will handle it safely.

New residential door installation starts at $1,499, depending on size, material, and insulation. We measure, order, and install steel, aluminum, glass, and carriage-style doors. Most standard installs are completed in a few hours once the door is in.

Not always. Many opener problems come down to a worn gear, a bad sensor, or a logic-board fault that we can repair from $189. If the unit is old or beyond economical repair, we will give you replacement options up front, including quiet belt-drive and smart openers.

Yes. We service and install commercial and overhead doors for London-area businesses, including rolling steel doors, sectional doors, and high-cycle setups. Commercial work is quoted to the job — contact us for a custom quote.